What is a "CALP" certification in multifamily?

CALP (Certified Apartment Leasing Professional) is a certification offered by the National Apartment Association (NAA) specifically for individuals working in the multifamily housing industry. It recognizes those who have demonstrated a high level of knowledge, skills, and experience in apartment leasing.

The certification is focused on areas such as:

• Leasing Techniques: Effective leasing strategies, negotiation skills, and customer service.

• Property Knowledge: Understanding of apartment features, amenities, and local market conditions.

• Legal and Regulatory Compliance: Familiarity with fair housing laws, lease agreements, and other legal requirements.

• Marketing and Sales: Expertise in marketing apartments, generating leads, and closing deals.

Requirements:

To obtain the CALP credential, candidates must complete the following:

• Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)

• Successful completion of seven CALP courses

• Pass the examination within six (6) months of declaring candidacy